Engineered specifically for plastic surgery practices and medical spas to eliminate manual receptionist typing, pre-screen patient inquiries, and secure consultation deposit holds.
When prospects submit inquiries on Instagram, Google Ads, or your website during evening hours, delays can lead to dropped consultations. GetIntakes engages promptly with Gemini 3.8 Flash-powered, boundary-safe conversations designed for sub-210ms LLM-based triage.
Understands nuanced procedures (e.g. Deep Plane Facelift vs. SMAS, Morpheus8 RF microneedling vs. CO2 laser) and provides administrative recovery parameters without offering diagnostic medical advice.
Pre-screens inbound inquiries early, reserving surgeon consultations for qualified candidates prepared for clinical evaluation.
Coordinates open consultation slots directly according to provider scheduling preferences (Nextech, Symplast, Boulevard integration).
Patient (10:14 PM): "I have hooded eyelids and under-eye bags. Does Dr. Sterling do blepharoplasty under local anesthesia or general?"
GetIntakes AI Assistant (10:14 PM): "Hello Rachel! Dr. Sterling performs Upper Blepharoplasty comfortably under local anesthesia with light oral sedation in our accredited surgical suite (roughly 45 mins). Lower blepharoplasty is often performed with IV twilight sedation. Dr. Sterling has two consult evaluations available next Tuesday. Would you like me to reserve the 1:30 PM slot?"
Patients snap photos of their target area (facial profile, abdomen, eyelids). Gemini 3.8 Flash native multimodal vision parses anatomical areas, flags photos for clinician review, and prepares a structured summary before surgeon review.
Processed via dedicated enterprise endpoints with zero training retention policies. BAA executed upon practice onboarding on request.
Interactive mobile view prompts patients in real-time to align lighting and capture standard clinical angles (front, 45-degree angle, lateral).
Photos and structured intake summaries sync to your clinical chart queues (TouchMD and Nextech Sync) before the consultation.
• Dorsal area: Notable nasal bridge elevation noted
• Tip definition: Patient requests refinement
• Submental area: Patient interested in contouring
• Clinician Flag: Flagged for provider evaluation (patient reports no prior rhinoplasty)
Plastic surgery and MedSpa consultations represent valuable surgeon evaluation time. When patients ghost without notice, clinic schedules are disrupted. GetIntakes secures pre-authorized credit card holds during booking.
Choose between a pre-authorization hold ($100–$250 held on card) or a direct deposit credited toward the procedure upon arrival.
Patients acknowledge cancellation policies digitally during self-service booking, establishing clear expectations and full audit trails.
Designed to minimize empty consult slots by requiring financial commitment prior to booking confirmation.
Neurotoxin metabolizes every 90 to 120 days. Instead of relying on manual front-desk lists, GetIntakes tracks estimated treatment intervals and triggers personalized re-booking sequences before intervals lapse.
Configurable intervals: 85 days for Botox/Dysport, 180 days for dermal fillers, and 30 days for routine aesthetic maintenance.
Patients receive a direct message with their injector's open calendar availability. A single tap or reply confirms their visit.
Maintains steady appointment volume without requiring additional advertising spend on dormant patient lists.
"Hi Olivia! It's been 85 days since your last Botox treatment with Nurse Ashley. To maintain your smooth results, Ashley has reserved 2 VIP slots this Thursday at 2:30 PM & 4:00 PM. Reply 1 or 2 to confirm your touch-up."
